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Frequently Asked Questions

Why are there additional fees for suggesting posts via WhatsApp?

WhatsApp, a part of Meta, generates revenue through its business use. The costs we incur are based on the number of suggestions in Apostle, except for the first 200 posts if you are subscribed to the Activate or local hero plan. The first 200 posts via WhatsApp are free, and any additional posts beyond that will be charged at the regular rate for extra WhatsApp post suggestions or reminders.

Not all my ambassadors are enthusiastic about business-related messages on WhatsApp. How do we deal with that?

Ambassadors decide how they want to receive a suggestion. It's still possible to use Apostle's mobile app and mail and exclude WhatsApp suggestions.

Does Meta store personal data?

No, WhatsApp does not store personal data. WhatsApp has the messages end-to-end encrypted.

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